This FAQ serves both people who run a store with BeautyComm and customers who shop on a BeautyComm-powered store. Check the audience in each section: business-account permissions apply to store owners and staff, while shopping and mobile-app guidance applies to customers.
Understand the software and business admin workspace.
For client business owners, administrators, and staff.
For teams managing a BeautyComm-powered store.
For shoppers using a store website or mobile shopping app.
Find the right support contact and protect account information.
BeautyComm for Businesses
BeautyComm is e-commerce software used by businesses to manage their store, products, stock, customer orders, engagement, and reporting. Business clients and their authorized teams use the Business Admin Panel.
Business Accounts and Permissions
These answers are for business clients and staff using their BeautyComm account. Shoppers do not need business-admin permissions to browse or buy from a store.
Products, Orders, and Store Operations
These topics cover business workflows such as product listing, stock management, fulfillment, and customer records. For shopper order or delivery questions, contact the store that accepted the order.
Customer Shopping and Mobile App
These answers are for customers browsing, checking out, or managing a purchase on a store website or supported mobile app. The store sets its own availability, payment, delivery, and return options. See the Shopper Portal.
Privacy and Getting Support
Shoppers should contact the store using its published support details. Business clients should use the BeautyComm support contact assigned to their business. Never send passwords, one-time codes, or full payment-card details in support messages.
Related guides: Getting Started · Common Tasks · Support and Feedback