These task guides are for BeautyComm client businesses and their authorized staff. Use them for store setup, product work, stock updates, order processing, customer lookup, reporting, and business-account access. Shoppers should use the Shopper Portal for help buying from a store.
Confirm your access, role, and first steps.
Find products, update approved details, and check inventory.
Open an order and follow its current workflow.
Locate a customer record or review store reports.
Check sign-in, account status, and role permissions.
Set Up Your Business Account
Confirm you can sign in to the correct business account and see the areas needed for your role. Start with the Business Admin Panel to choose the right workflow.
Manage Products and Stock
Search the catalog before adding a product. Confirm the correct item and variant, then update only approved details. For stock, use a verified receipt or count and check the saved quantity. See Product and Catalog Management and Inventory Management.
Find and Process an Order
Search by order reference or use available filters. Check the customer, items, payment state, and delivery details, then update the order only after the related step has occurred. See Order Management.
Find Customers and Reports
Search customer records using an available identifier and confirm the correct person before reviewing details. For store performance, choose the report that matches your question and check its date range and filters.
Fix Account Access
If sign-in fails or a menu is missing, check that you are using the right account and business. Ask an administrator to confirm the account is active and the role has the required access. For more help, see Troubleshooting or Support and Feedback.