Customer account and device settings can vary by store, device, and app version. Use controls shown in the official app and keep your contact and delivery information accurate.
Review the details associated with your store account.
Allow only permissions needed for app features you use.
Review app and phone notification controls.
Check your customer account and mobile session.
Customer Profile
Confirm that the app is signed into the customer account you use with the store. Update the name, contact information, or delivery address where the app allows it. If a detail cannot be changed, contact the store through its published support channel.
Device Permissions
Allow only the phone permissions needed for features you choose to use. Permission names and options depend on your device and operating system.
Notification Preferences
Mobile notifications can be controlled by both app preferences and phone settings. Review both where available. If your phone is shared, consider whether order details should appear on the lock screen.
Sign-In Problems
If sign-in fails or a session expires, check your connection and confirm that you are using the correct customer account for that store. Use the app’s official password-recovery option if needed. Contact the store through its official support channel if the problem continues. Never share passwords or verification codes.