Shop, Orders, and Customer Features

Use supported mobile shopping, order, wishlist, rewards, and customer-support features.

Available features depend on the store and app version. This guide describes common customer shopping workflows. Business staff tasks such as product editing, stock management, and order fulfillment are covered by the Business Admin Panel, not this shopper app.

Browse Products and Shop

Browse categories or search for an item, then review its description, images, price, available options, and availability. Select the correct variant before adding it to your cart. A cart item is not reserved, and stock or price may change before checkout.

Checkout and Payments

Review your cart, delivery address, charges, promotion, and final total. Choose from the payment methods presented by the store. If the app appears to pause after payment, check for an order confirmation before trying again.

Check Orders and Delivery

Open your customer account and select an order to review its items, payment state, current status, and delivery or tracking details where provided. Cancellation, return, refund, and invoice options depend on the store policy and order status. Contact the store if you need help.

Wishlist and Rewards

If available, save products to your wishlist and review your rewards or points in the account area. Wishlist items are not reserved; price and availability can change. Reward earning and redemption follow the store’s current program terms.

Notifications and Customer Support

Notifications may include order progress, offers, delivery updates, or store news. Open the account or order page to confirm details. For support, use the contact details published by the store and provide your order reference. Never send your password, one-time code, or full payment-card number.